A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty".
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Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:.
Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions www. In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options:. A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone.
If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product must include street address. After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility.
InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control.
The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period.
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This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. InstantExchange warranty service is subject to the availability of refurbished or new replacement units. The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products.
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I have read and understand the information above, and wish to download the designated software. View More Details. Find a dealer. CanoScan NU. This is fantastic. Just installed my trusty Lide20 scanner on My macbook Pro model which i have never properly been able to do. Created root user password, logged in as root installed toolbox, installed driver into plugin folder and then linked the scanned files to photoshop cs3. I downloaded the direct-link Step 4 and tried to install this. After downloading a large number of pieces of software packaged as the canoscan driver software.
I came across your post. What a fantastic set of instructions indeed. Thank you very much. Thanks so much for this! You are commenting using your WordPress. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. This site uses Akismet to reduce spam. Learn how your comment data is processed.
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Skip to content. Share this: Twitter Facebook. Like this: Like Loading Published by thewheat. Published October 12, June 22, Any ideas? Thanks Sandra. I installed on Hi Sandra, Which model scanner do you have? From this forum post you can try the following: For troubleshooting purposes, please perform the following steps to specify the display profile: Select Displays in System Preferences.
Close System Preferences. You should now be able to scan normally. Attempt scanning to confirm that ScanGear functions properly. Hope something works for you. And if it did let us know what work.
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All the best! According to the directions posted I tried the toolbox first and no go. Any insight would be appreciated. I am running Snow Leopard Thank you. Same thing here even after repairing permissions. Any other ideas? All is good in scanlandia! Thanks to all for the tips. I use the procedure on top, and on my iMac 27inch with Snow, it work just fine: Cheers for that!! Thanks for the help! I can confirm it works on Mac OS X Hope others find this tip useful. Cheers, Bob. It worked like a charm — thanks for such clear instructions!
Thanks for the help. Holy crap. What a pain in the ass. For some reason the first time I followed the instructions above to a T, it did not work. I installed everything and immediately restarted the computer. If anyone has tips on that, let me know. Btw im using Mac OS X Thanks for the tip. No reason for Root User in my case — jut install and have fun … Greetz!
Thank you, works for me on OS X Looks like this will not work for Thanks so much for your advice! I can confirm this is working on Leave a Reply Cancel reply Enter your comment here Fill in your details below or click an icon to log in: Email Address never made public.