Instead, press Command-Q to shut down the Mac. When the new owner turns on the Mac, setup assistant will guide them through the setup process. No matter the model or condition, we can turn your device into something good for you and good for the planet. Moving to a new Mac? Create a backup Be sure you have an up-to-date backup of your important files and data.
Sign out of iTunes Open iTunes.
How you can factory reset your Mac completely
When prompted, enter your Apple ID and password. Then click Deauthorize.
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Learn more No matter the model or condition, we can turn your device into something good for you and good for the planet. Published Date: Thu Nov 29 Yes No. Character limit: Maximum character limit is Shut down your Mac. Continue holding these keys until you see the Apple logo. This runs the recovery environment from the internet instead of a partition on your hard drive. Then wait a bit while your computer downloads the recovery environment. When using internet Recovery mode, the system may reinstall a different version of macOS than you were using.
Mine installed Mavericks, even though I was running Lion to start with.
Reinstall OS X Lion and wipe hardd… - Apple Community
To do this, select Disk Utility from the menu. Next, select your internal hard drive usually labeled Macintosh HD from the left sidebar.
Switch to the Erase tab on the right side. The default name of Macintosh HD is fine, unless you prefer something else.
Moving to a new Mac?
Click Erase and confirm the operation. You may see a prompt to enter your Apple ID as part of this process. Accept the license agreement, then click your hard drive to select it for installation. Click Install to start the process. Once you see the Welcome screen, your Mac is back to factory defaults. Next, confirm your keyboard layout and hit Continue again.
How to Factory Reset Your Mac
Here you can select From a Mac, Time Machine backup, or startup disk to import the data you backed up earlier. Your Mac will then prompt you to sign in with your Apple ID. However, this will prevent you from using the App Store, FaceTime, and similar. You should check for macOS updates at this point. Click Get and walk through the steps to initiate the update.
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Depending on how old your Mac is, you may not be able to update to the newest version. I was able to upgrade to macOS Read More will take it from here. A Troubleshooting Guide Apple is known for having great customer service and repair technicians, but if you're no longer under warranty that expertise doesn't come cheap. Why not try troubleshooting your own Mac first next time? Explore more about: