If the disc is dirty, slightly dampen a soft towel with rubbing alcohol and wipe the disc from the center toward the edge, and then allow it to dry. Insert the disc into the slot and push it in until the optical drive grabs it and pulls it into the slot. If the drive doesn't grab the disc, don't attempt to force it into the slot.
Reinsert the disc into the slot and wait for the MacBook to attempt to read the disc again. If this isn't successful, eject and reinsert the disc several times. Sometimes, this can help move dust or other obstructions that block the laser eye from reading the disc. Insert another disc in the optical drive. If the MacBook can read the second disc but not the first, then there's a problem with the first disc and not the optical drive. Finally, ensure that the disc you're trying to use is compatible with the Mac operating system.
If you're using a disc formatted for use with a Windows machine, the MacBook optical drive may not be able to read it properly.
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Close all applications on the MacBook that might be accessing or using the optical drive. Press the eject button on the side of the MacBook to eject the disc manually. Reinsert the disc and eject it several times. It's possible that dust or lint inside the drive is preventing automatic disc ejections. Restart the MacBook while holding the left mouse button or pressing down on the track pad. This forces the MacBook to restart and eject the disc on reboot.
Jan 14, 5: IIRC and I think I do , an external drive will not be recognized because there is already an internal drive connected, whether it's working or not. I strongly suspect your SuperDrive has died.
Jan 15, 6: Hi, thanks for your reply but I just checked this out and that's not the case. I plugged the same external drive into several different Macs which all have an internal drive and it recognised and played a disk on all of them.keneclaepac.ga
Cures for an uncooperative CD/DVD drive | Macworld
It still seems fishy to me that the MacBook will not read any discs regardless of what drive it's from. Could the problem perhaps be that the Mac is not able to process the information it's getting from the discs for some reason? Jan 15, 7: Jan 15, 8: Hi, thanks for your reply but as you can see in my original post I've already tried a Lens Cleaning disc and multiple different discs - none of which have worked. All of these discs have worked on other Macs.
Communities Contact Support. CNET's Forum on Apple's laptop computers is the best source for finding help, troubleshooting, or tips from a community of experts. First, my MacBook is a little more than a year old and is no longer covered under warranty, so I would like to try any possible fixes like cleaning the drive before having to buy a new drive. Here's my problem: This problem came up on me gradually.
It started happening a few months ago, and maybe only 1 out of 10 or 20 discs would it do this. I was able to get one disc to work a few days ago, but when I ejected it and reinserted it, it didn't work the second time. Any suggestions on something I could try other than buying a new drive? If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended. In reply to: Try a lens cleaner but. Not sure that is going to happen as the original has expired. You can extend with AppleCare right up to the day of expiration, but not after. An external would be the cheapest route. Warranty extension. I agree with trying a lens cleaning disk. It's highly unfortunate for you if the drive has failed so soon; they should last for years.
Cures for an uncooperative CD/DVD drive
I guess the nature of laptops is that they are more prone to being around dirty environments; thus attracting more crud in the drive. If cleaning fails to fix the problem, you can replace the drive yourself. If you're averse to doing that, an external optical drive would be the cheapest way to go, but not very practical, hauling a laptop AND a drive around. Yes, a lens cleaner.. Well, the MacBook Air doesn't have an optical drive, and it's set up to share drives with desktops. I suppose you could look into that.
As for the drive in question, replacing them isn't all that bad. I have the exact same problem. I'd like to know what you did? Did you have to get it fixed? My CD's too get ejected and don't write correctly or don't write at all. This started happening just a few days after the computer ran its warranty period.
I don't have Apple Care so I don't know what I must do. It's fairly easy Failing that, you could purchase an external enclosure and put a full size DVD burner in there. It would be cheaper but not as portable.
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Hi- I've just started with the exact same problem on my I-mac How did u eventually sort it out? Did a lens cleaner do the trick? I have the exact same problem on my MacBook Same issue.