Try these tips and procedures to help troubleshoot and avoid USB connectivity issues. Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions. Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer.
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- HP Printers - Installing a Mac Print Driver Using Apple Software Update | HP® Customer Support;
- Step 1: Prepare for the printer setup.
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Connect to a different USB port: Connect the cable to a different USB port on the computer. Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer. Try a different USB cable: Use a different USB cable. HP supports USB cables less than 3 m 9 ft 10 in in length. Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them.
Disconnect any other USB devices that are not in use. When you add your printer to the printer queue on the Mac instead of using the HP software, an HP driver installs through Apple Software Update for most printers. Turn on the printer, and then connect a USB cable to the printer and to an available port on the computer. Click the Apple menu, and then click System Preferences.
Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not. If your printer is listed , remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign to delete the printer. Once the printer is removed, click the plus sign , click Add Printer or Scanner , click the name of your printer, and then continue to the next step. If your printer is not listed , click the plus sign, click Add Printer or Scanner , click the name of your printer, and then continue to the next step.
If your printer is not listed in the Add Printer or Scanner window , make sure the printer is turned on and connected to the Mac and that you have an Internet connection, try to add the printer again, and then continue to the next step. Click the Use or Print Using menu, and then select the name of your printer.
HOW TO: Download and Install the HP Utility application for Macintosh OS X
Selecting a Generic driver option from the Use menu can result in limited printer functionality. How do I access HP Utility software?
With it, you can check current printer status, view remaining ink levels, run maintenance tools, and more. What if the installation failed or the printer software is unavailable? If a message such as ' Software currently unavailable for this device ' displays, the download failed, or you cannot print, try these recommendations to troubleshoot the issue. Make sure your printer has a driver available: If your printer is supported but the driver failed to install, you can manually download the driver from Apple. Make sure the Mac has latest updates installed: Run Apple Software Update to ensure your computer has the most current updates installed, then try adding the new printer queue again.
Make sure the Mac has a connection to the Internet: Without an Internet connection, Apple Software Update cannot locate the latest print driver. Drivers for your printer might not release immediately after a new operating system version releases to the public: The amount of time for a driver to release can vary. Try the steps in this document again periodically to check if the driver released.
Try using AirPrint: AirPrint might be an option if you are connected over a network.
Installing the driver in Mac OS X 10.6
Select a location. Follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer. Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer. Manual access: Follow the steps below to format your LaCie device for your operating system.
LaCie Setup Assistant guides you through formatting and registering your hard drive as well as installing LaCie software utilities. You can also use your system's native disk utility program to format or partition your LaCie drive. If you use the disk utility, you can download software utilities and the user manual from LaCie customer support.
HP Printers - HP Easy Start Software Installation Fails (Mac) | HP® Customer Support
To install software utilities after the initial installation, you can run LaCie Setup Assistant again. Since the format is complete you are only prompted to choose software utilities. LaCie Setup Assistant is available on:.